Investing in the future

1 October 2018

At Donwood Glass, we pride ourselves on the exceptional service we deliver and the quality of the glass products we distribute to clients, all from our Gateshead HQ.

To further this commitment to reaching exceptional standards, we continue to invest in all areas of the business - including a new 6 brush vertical glass washer. The new system, complete with inspection screens, incorporates a pre-rinse system with technology to maximise the quality of our toughened glass products.

This investment is the next stage of our ongoing commitment to providing the most comprehensive service to our clients. Throughout our 30 years in glass-making our company has been delighted to work alongside some of the most recognisable names in manufacturing, developing long-lasting relationships based not just on the products we sell, but on the strength of our customer service and our no-compromise approach to top performance.

We live the values outlined in our service pledge, covering every aspect of the business – including lead times, exceptionally quick turnaround and the highest standard of finish. Our testimonials offer a ringing endorsement of the hard work carried out by our team, ensuring our brand is synonymous with trust and reliability.

Our recent IS0 9001:2015 certification was further proof of the value we place on our client relationships. As well as promoting established quality management principles, the revised ISO 9001:2015 standard includes a stronger customer focus, as well as examining the processes put in place to implement continued improvement.

To find out more about working with our team, view our range of products or contact our sales team today.