Ethos & Culture

As a second generation, family run organisation, brothers Andrew and Darren hold the same values as their parents did when they established the business – to provide quality assured products and exceptional services to customers when alternative suppliers were failing to live up to these expectations.

The Donwood Glass team understands the importance of delivering superior levels of products, backed up with significant technical knowledgeable to our diverse customer base. Donwood has developed and grown for over 33 years but we have strived to maintain the helpful and friendly North East attitude our customers have come to know us for.  

This knowledge and experience enables us to provide all of our customers with clear and accurate technical advice. This combined with our efficient order handling and high quality production facilities means that Donwood is able to offer exceptional service levels consistently to every one of our customers.

Learn more about our Donwood Service Pledge.