Blog

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Donwood Glass makes a strategic investment in a new cloud-based phone system to provide a first-class customer experience.

1 April 2021

Donwood Glass has always been dedicated to delivering excellent customer service and we continue to invest in new technology that will help us support our customers even better. Inevitably the Covid pandemic posed a number of challenges to the way ...

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THANK YOU FOR YOUR CONTINUED SUPPORT THROUGHOUT 2020

11 December 2020

With 2021 creeping up on us, we would like to thank all our customers, suppliers and staff for supporting us during this tough year. The last few months have been a challenging time for all of us. In a short space of time, we not only had to ...

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Focus on: Ensuring safety at the workplace during the COVID pandemic

2 October 2020

The COVID-19 pandemic has completely transformed the world and the workplace in the last few months. As a result, health and safety are more important than ever and companies continue to improve business continuity plans to account for the need of ...

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Donwood open for orders 13th May 2020

30 April 2020

Donwood open for orders 13th May 2020 We are opening Donwood for production as of Wednesday 13th May and will operate normal hours of 8am to 5pm. You can place orders using usual methods such as fax or email. Strict lead times will need to be ...

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An update from the Donwood team

9 April 2020

Following our last post on 24 March we wanted to update you all on our operations in light of the Coronavirus pandemic. Originally our intention had been to reopen on 14 April however the company has decided to remain closed for the short term to ...

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A message from all the team at Donwood Glass

24 March 2020

In what are difficult times for us all, following the worldwide Coronavirus pandemic, we would like to highlight our current status in this unprecedented situation. In light of the Prime Minister’s announcement on the evening of 23 March 2020 we ...

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Focus on: Glass and Glazing Federation (GGF) Guidelines

18 March 2020

Here at Donwood Glass, we’re known for our exceptional customer service, product reliability and quality. As you’d expect from an experienced provider, we’re committed to continuous improvement and follow comprehensive industry quality standards so ...

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Christmas Opening Hours - Annual Shut Down

16 December 2019

ANNUAL SHUT DOWN Please note that we will close for the Christmas holidays at 5pm on 19 December and will reopen at 8am on 6 January 2020. Wishing all of our clients and customers a Merry Christmas and a Happy New Year!

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Meet the team – Matthew Hazzard

2 July 2019

At Donwood Glass we pride ourselves on manufacturing high-quality glass products and providing an excellent level of customer service. This all starts with our experienced and dedicated team - Discover more about the talented individuals behind the ...

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New year, new acquisition

29 January 2019

At Donwood Glass, we pride ourselves on manufacturing high-quality glass products and providing an excellent level of customer service. We constantly strive to deliver the most efficient service levels for our customers and, as such, we are ...

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A clear commitment to the future

30 November 2018

Regular followers of our blog will know that the last twelve months have been an exciting time at Donwood Glass – and we’re not done with the updates yet. Our latest investment includes a significant update to our compressed air system, introducing ...

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Investing in the future

1 October 2018

At Donwood Glass, we pride ourselves on the exceptional service we deliver and the quality of the glass products we distribute to clients, all from our Gateshead HQ. To further this commitment to reaching exceptional standards, we continue to invest ...

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Donwood is officially recognised for great service

27 July 2018

Our team are celebrating after successfully achieving the enhanced ISO 9001:2015 certification . In doing so we have become one of the first companies in the North East glass production industry to be recognised in this way. ISO 9001: 2015 focuses ...

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Donwood Glass – set the pace with charity runs

24 May 2018

As you’ll know, at Donwood Glass we care about our local community as well as our clients and, of course, we like to do our bit to support worthwhile charities too. We’re pleased to report that some of our team have recently successfully completed ...

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We’re settling in to our new personnel block

1 March 2018

You may have seen in recent blog posts, e-communications or social media posts that we’ve been working on something very exciting. Over the past year we have been developing a new personnel block and we’re delighted to announce we’ve officially ...

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Thanks for your continued support throughout 2017

23 November 2017

It’s been a busy 2017 and we’d like to say thanks to all our customers and suppliers for helping to make it such a great year for the team here at Donwood Glass, allowing us to build on the successes of 2016. With less than a month to go until ...

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Taking health and safety seriously

5 September 2017

Recent events have encouraged a number of industries to reflect on the importance of health and safety. Rules should be seen as positive action as opposed to nuisance red tape. Having and abiding by strict health and safety processes saves lives, ...

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Donwood celebrates successful six months

22 June 2017

We started 2017 from an optimistic viewpoint, inspired by good news from The Office of National Statistics (ONS), Markit/CIPS purchasing managers' index (PMI) and conversations with our clients. As we reach the halfway point of 2017, we’re pleased ...

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Glass products you didn’t know we made

25 May 2017

You may already know us for our high-quality double glazed units (find out more on our blog all about our BSI Kitemark ), but did you know we offer our customers a wide range of flat glass products too? Whether you’re looking for triple glazed units ...

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Committed to quality: the BSI Kitemark

2 May 2017

Something that we’re proud of here at Donwood, is having the BSI Kitemark. You’ll have seen the Kitemark in a whole variety of places and on many different products. You may have a general idea about what the icon stands for, but it’s hugely ...

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Landlords! Everything you need to know about the new energy efficiency regulations

22 March 2017

From 1st April 2018, all properties which are rented out in the private sector will require a minimum energy rating of E on an Energy Performance Certificate (EPC). With a civil penalty of up to £4,000 for those whose properties breach the ...

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Spontaneous Glass Breakage: Why it happens and what we do to prevent it

27 February 2017

While toughened glass is four to five times stronger than standard glass, there are instances when spontaneous glass breakage occurs. While this phenomenon is uncommon, we thought we would tell you a little bit more about what it is, why it happens ...

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Donwood looks ahead for 2017

23 January 2017

After a relaxing break over the Christmas period, the team here at Donwood Glass are hitting the ground running in 2017. We’re finding that after the well-deserved downtime, January is, as always, a good opportunity for us to look to the year ahead ...

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Merry Christmas from Donwood Glass

20 December 2016

Christmas is almost here and the end of 2016 is fast approaching! We’ve had a very busy 12 months and we’d like to thank our customers and suppliers for helping to make it such an exciting year for us all here at Donwood Glass… In the first half of ...

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The Aggregation of Marginal Gains

19 December 2016

Sir Dave Brailsford is well known for masterminding Team GB’s multiple successes in the Olympic Games track cycling arena. More, recently as supremo of Team Sky Pro Cycling, Dave Brailsford, has become synonymous with Tour de France success by ...

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When is condensation an issue?

20 October 2016

Condensation can be an issue at this time of year as temperatures start to fall. Depending on where the condensation occurs, it may be completely normal and nothing to worry about or in some cases it is worth investigating. As autumn gets into full ...

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Donwood Glass is on the move

16 September 2016

We’re moving...well, some of us are! There’s been a lot going on at Donwood headquarters recently, from improved technology to new team members. As the organisation and as our as team has expanded, we’ve reassessed the space we have here at Donwood ...

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Investment at Gateshead glass processors creates dozen new jobs

9 August 2016

Due to ever increasing demand for Donwood’s range of flat glass products, we are delighted to announce the creation of 12 new jobs at our Gateshead production facility. We’ve been able to take on more team members, 12 in the last 18 months to be ...

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Donwood Glass Acquires a new Master 33 CNC Machining Centre

23 June 2016

Donwood Glass is very pleased to announce the acquistion of a new Master 33 CNC Machining Centre to further strengthen our wide range of glass processing facilities. The machine is equipped with the very latest in CNC cutting technology and we hope ...

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